It depends on where you will be installing your hydrant.

We have hydrants for every situation where you might need water access. Take our Product Finder quiz to find your perfect hydrant.

Our Hydrants are consistent with industry standard sizing. In order to properly size your Hydrant, you will need to know your type of siding and depth of framing. Keep in mind, in order to provide the best freeze protection, the back end of your hydrant will need to be installed in a heated or insulated space.

For a little more guidance, take a look at our blog post about How to Choose the Correct Outdoor Faucet Size or take our Stem Length Quiz for a personalized recommendation.

Still unsure which size will work best for you?

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

Aquor Hose Connectors are made of military-grade, crush-resistant Delrin® acetal resin and Viton® O-rings tested for 150,000+ cycles of use.

We recommend pairing our vacuum breaker connectors with the House Hydrant V1+ for code approved backflow protection and a connector without a vacuum breaker for all other hydrants. The removable faucet connector works best for incoming water with the RV City Water Inlet, since it doesn’t have a check valve.

Read the full Connector Product Overview here.

Vacuum breakers work as backflow preventers or anti-siphons to prevent contaminated water from flowing back into your home.

Whether or not you need a vacuum breaker will depend on your local municipality.
For more information, check out this blog article.

Our connectors are built to last with Viton® O-rings and military-grade, crush-resistant acetal polymer.

Viton® O-rings have proved to be a dependable seal for decades. They are extremely durable, have a wide temperature range of use, and are wear resistant. We’ve tested the O-rings on our products to withstand 150,000+ cycles of use.

Acetal polymer, is an engineered thermoplastic used in precision parts requiring high wear resistance. We use acetal polymer to manufacture our Aquor connectors, which can withstand 200+ lbs of lateral force, so they won’t break if you tug on them. They are also wear resistant and UV protected.

Read more about Aquor durability testing.

Read more about acetal polymer.

Either you or your plumber can purchase the unit! Be sure to check with your plumber prior to purchase, as they may already have stock, or may not install products purchased by their customers.

If you or your plumber have any questions, our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

Not right away—all of our hydrant kits come with everything you need to use your new hydrant right out of the box.

We do offer a variety of accessories to accompany your hydrant, including debris cover upgrades, extra hose connectors, garden hoses, mounting solutions, and inlets.

When to buy a mounting solution:

If you are installing into a new construction project or on a wall where the siding was taken off, consider using the compatible Teak Mounting Block or Stainless Steel Mounting Box.
For brick or stone retrofit installations, consider using the compatible Stainless Steel Mounting Plate.

When to buy an inlet:
If you are installing at a turn or in a small space, we recommend considering our 90° elbow inlets, available in 1/2” NPT, PEX Crimp, and PEX Expansion.

Still confused?

Try our Stem Length Quiz for inlet and/or mounting solution suggestions. Or you can give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you. Our customer service hours are Monday - Friday from 9 AM - 4 PM PST.

We offer free shipping for domestic orders over $200 before tax (excluding extra heavy items such as the Hot+Cold Hydrant). Shipping and taxes will automatically be calculated at checkout. Shipping will vary based on your specific location, which shipping method you choose, and which products you purchase.

We ship to all 50 States and PO boxes. We currently do not ship to APO/FPO addresses.

Shop Pay is just another easy method to purchase Aquor products. You still have the option to complete your purchase the standard way.

Shop Pay helps you to:

Stick to your budget - option to pay in installments

Save time - save your info to make purchases extra quick

Enjoy peace of mind - Shop Pay is a secure checkout method

Learn more about Shop Pay.

Yes! If you are in the plumbing, construction, or design industry, we’d love to chat.

As an Aquor Pro you receive exclusive access to products, trade pricing benefits, and leads. You will also have a dedicated account manager who can assist with install questions and make sourcing products as easy and efficient as possible.

Sign up to join the Aquor Pro Trade Program and receive a discount on all of your orders.

Please note that all promo codes cannot be applied to Pro pricing.

TLDR: Yes the House Hydrant V1+, V2+, and Hot+Cold Hydrant are plumbing code compliant in the US.

Depending on whether you’re installing into a new home or retrofitting an existing faucet, plumbing regulations will vary by country, state, and municipality.

The House Hydrant V1+ has been tested and certified to meet ASSE 1019C, ASME A112.18.1, CSA B125.1, and AS3718 standards. This hydrant has a certified inline vacuum breaker built into the Wide Grip VB Hose Connector. The V1+ is also certified to the Canadian standard!

The House Hydrant V2+ has been tested and certified to meet ASSE 1019-A, ASME A112.18.1, CSA B125.1, meets IAPMO/cUPC, and AS3718 standards.

The Hot+Cold Hydrant has been tested and certified to meet ASSE 1019-A, ASME A112.18.1, CSA B125.1 standards.

Be sure to check your local codes to ensure our products are up to standard. If you’re having trouble passing your inspection, give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you. Our customer service hours are Monday - Friday from 9 AM - 4 PM PST.

Yes! We can produce a custom stem length for an additional cost and lead time.

If you are interested in purchasing a custom length hydrant, please email contact@aquorwatersystems.com with the subject line “Custom Length Hydrant” and include your name, address, hydrant model and hydrant length in the email.

You can absolutely install Aquor yourself! It is a relatively simple DIY project, you just need access to your plumbing.

The installation process is very similar to that of a standard brass hose bib. Although, the exact process will depend on your home’s siding and plumbing. The House Hydrant has a universal 1/2” NPT rear inlet, so nearly any type of plumbing adapter can be fitted. We offer additional inlets and mounting solutions to ease the installation process. In order to achieve maximum freeze protection, install your House Hydrant into an insulated wall.

For an easy installation, you can find install guides and videos on our product pages and our YouTube channel. Look for additional installation tips on our blog.

Still have some install questions?

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

For more complex installations, use our PRO installer network to find a plumber who can help install your hydrant.

All our hydrant kits include everything you need to use your new hydrant. For an even easier installation, our Stem Length Quiz may suggest an additional inlet and/or mounting solution.

Some tools will be required for installation—these tools will vary depending on the plumbing connection.

• A pen or marker (to mark pilot holes for cover placement)
• Power drill
• 1/8” drill bit
• 1 - 1/12” hole saw
• Proper plumbing fitting or adapter
• Teflon Tape for NPT Inlets (non-PEX fittings)
• Two pipe wrenches
• Phillips screwdriver
• For PEX Crimp: PEX Crimp Tool
• For PEX Expansion: PEX Expander tool

Aquor can be installed anywhere you need quick and easy water access.

Take our Product Finder Quiz to discover which Hydrant is best for you.

Some of them!

If you are looking for a hydrant to install vertically, try our Universal Hydrant.

Our Ground Hydrant systems are also intended to be installed vertically and have an additional feature that drains the system to prevent freezing.

We advise that you keep your House Hydrants mounted horizontally in walls, especially the House Hydrant V2+.

If you want to use a hydrant as an in-fill valve for water, we recommend using our RV City Water Inlet.

Yup! Check out our Pro Installer Network for a list of our recommended plumbers.

We don’t recommend installing a hydrant without a cover.

The wedge on the cover provides a 5° incline of the stem to ensure proper drainage and winterization. Without the cover, your hydrant won’t drain properly.

Installing your hydrant with the cover will also help keep out dirt and debris.

1. Remove the existing cover by releasing hydrant mounting screws. There is no need to shut off the water supply. Do not disconnect from plumbing.
2. Slide the existing cover up to remove. The new cover must be installed behind the hydrant faceplate. Note the 5° wedge angles the hydrant downward for drainage.
3. Replace mounting screws to secure assembly to wall.
4. Check cover alignment and operation. Adjust friction hinge if needed.

For a more detailed guide, take a look at our blog post.

For more cover options, please visit this page.

Unlike a traditional spigot, Aquor House Hydrants use water pressure to seal and keep their valve closed. The elimination of a standard rotating valve prevents excess wear and tear, resulting in a longer lasting hydrant that doesn't need additional maintenance.

Should you ever need to service your hydrant, it can be done through the back inlet. We recommend installing your House Hydrant with a loop of PEX tubing attached to the rear inlet when possible. This will allow you to easily access and service the back inlet.

We don’t recommend leaving your connector plugged into your hydrant year round.

If you leave your connector plugged into your hydrant, the hydrant won’t be able to drain and winterize properly, which will most likely result in a broken connector.

It’s best to unplug your connector from the hydrant after use and depressurize your hose, especially during the colder months. This ensures your hydrant drains properly and doesn’t leave any residual water behind in your pipes that may freeze. You can, however, leave your connector attached to your garden hose.

While we don’t recommend staying connected to your hydrant year round, we do recommend that you keep your connector attached to your garden hose to avoid misplacing it. However, accidents happen! In the off chance that you do lose a connector we have several available for purchase on our website.

Yes! We have vacuum breaker replacements for our V2+ House Hydrant, stem replacements, hydrant screw replacements and O-ring replacements available.

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

1. Soak O-rings in warm water to help stretch the rings
2. Place around the hydrant connector on the non-threaded end
3. Lubricate the O-rings with petroleum jelly or o-ring lubricant

1. Use a pair of needle-nose pliers to gently remove the vacuum-breaker cover. Be gentle when unscrewing the vacuum-breaker cover. If you have trouble removing it, we have a custom removal tool available for purchase.
2. If you don’t see a black washer facing you, chances are the vacuum-breaker has been installed incorrectly or is missing.
3. Gently unscrew the retainer (the round white part) with an allen wrench or needle-nose pliers. If you are a plumber or working on a high-value project, we have a custom removal tool available specifically for the V2+ vacuum-breaker.
4. Inspect the vacuum-breaker assembly. Note the position and orientation of each part according to the diagram above. If any parts are missing, contact us for replacements. If all parts are present and appear to be in good working condition, but the problem persists, please contact us for support.
5. Re-Assemble, make sure to not over-tighten the retainer or cover.

For a more detailed guide, take a look at our blog post.

We apologize for any inconvenience and will work with you to come up with a solution.

The fastest way to fix a leak is to contact us (800) 458-1749 to speak with an Aquor representative. In the meantime, try checking the below.

Are you dealing with a leak from the connection between your hydrant and the plumbing?

• Did you apply 3-5 wraps of teflon tape?
• Did you tighten down the adapter piece that connects to the rear valve of your hydrant?
• If the leak persists please contact us directly.

Are you dealing with a leak when engaging your connector with the hydrant?

• If you have a V2 or V2+, the vacuum breaker valve may be causing water to flow out incorrectly.
• Watch this video to see if the vacuum breaker is oriented in the right direction.

Are you getting a leak when the hydrant is not engaged?

• The internal valve of the hydrant is not seating correctly, which may be caused by debris or damage to the O-ring. Cycle the hydrant on/off 5-10 times to see if the leak stops.
• If the hydrant continues to leak please call us directly.

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

This should be an easy fix!

The one way check valve in your connector is jammed. Use a pen or similar object to take the object and push down from the O-ring side of the connector until you can get some movement from the check valve.

If you can't get the valve to move please give us a call (800) 458-1749. Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. You can also email us contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

A little bit of drainage is normal when you disconnect and no cause for concern.

If your hydrant has a persistent drip or leak, first check your connector to make sure both o-rings are intact with no tears or obvious stretching.
If your connector is in proper shape, identify when the hydrant is leaking. If it is leaking when it is connected, this is commonly an issue with the connector or the vacuum breaker (on V2+ Models).
If the hydrant is leaking when disconnected, this is most likely an issue with debris being stuck or an issue with the operating rod. Cycle the hydrant by plugging it in and unplugging it to dislodge any debris or hard water buildup.

If the leak persists, give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you. Our customer service hours are Monday - Friday from 9 AM - 4 PM PST.

If you’re having trouble passing your inspection give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you. Our customer service hours are Monday - Friday from 9 AM - 4 PM PST.

Any change in water pressure will depend on the piping. If you have a 3/4” diameter pipe, there might be a slight reduction in pressure.

United States Shipping

• $10 flat rate standard shipping, OR free shipping on domestic orders over $200 (excluding ultra-sized items such as the 48” Ground Hydrant).
• Expedited shipping options are available with an extra fee for US and Canadian orders only. Shipping will vary based on your delivery location, which shipping method you choose, and which products you purchase. You may choose the desired method at checkout or reach out to us at contact@aquorwatersystems.com for a quote.
• Taxes will automatically be calculated at checkout.

Canadian Shipping

• Please note there are potential duties and taxes, the costs depend on the Province and amount you purchase. We do not have control over these fees or the amount charged, and we do not responsible for those fee.
• The calculated shipping fee will show up on check out page after you put in the shipping address.
• If you work in the trades in Canada, please contact us at contact@aquorwatersystems.com or sign up to our Pro Trade program to order.
• To purchase our items duty-free please visit Bronte Collection.

International (non-Canadian orders)

• The calculated shipping fee will show up on check out page after you put in the shipping address.
• Please note there are potential duties and taxes, the costs depend on the location and amount you purchase. We do not have control over these fees or the amount charged, and we do not responsible for those fee. Customs policies vary, so if you have additional questions please reach out to your local customs or postal office.
• Please contact us at contact@aquorwatersystems.com if you would like a quote on shipping cost when you are placing a larger order.
• Please provide your EORI, VAT or MISS# in the optional "Order Notes" section. If you do not have these numbers, you may have to contact an international broker to process items through customs.

We offer free shipping for U.S. orders $200+ before tax (excluding 48” Ground Hydrant). Taxes will automatically be calculated at checkout.

We ship to all 50 States and PO boxes. We currently do not ship to APO/FPO addresses.

Yes we do! We offer expedited shipping options to the United States and Canada.

Please note, expedited shipping is not available for PO boxes or international orders, excluding Canada.

You can choose an expedited shipping option at checkout. The cost is vary depending on the weight of the order and the delivery address. Please reach out to us at contact@aquorwatersystems.com for a quote if you have any question.

Yes!

Shipping cost for orders to Canada, the United Kingdom, New Zealand, and Australia will be calculated at checkout. Please note, international sales are final, we do not accept any return or exchange.

Please note there are potential duties and taxes, the costs depend on the location and amount you purchase. We do not have control over these fees or the amount charged, and we do not responsible for those fee.

Customs policies vary, so if you have additional questions please reach out to your local customs or postal office.

Expedited shipping is not available for international orders, other than Canada.

All prices in USD. Taxes and shipping fees are not included in the price. Foreign exchange or transaction fees may apply.

We ship Monday through Friday before 1 PM PST via USPS, FedEx, or DHL.

Once your order has left our facility, most shipments within the United States will take 3-10 business days to arrive, assuming no carrier delays. If you would like to expedite the shipping, you can choose a priority shipping method—for an additional fee—during checkout for domestic and Canadian orders.

Orders shipped internationally or to Canada will take longer, about 10-14 business days, depending on the local custom processing.

Please note, orders are not processed or shipped on weekends—1 PM PST Friday through Sunday—or federal holidays.

Customers will receive an email once their order has shipped. Please allow 24 hours for shipping details to update. If you purchased using Shop App, you can get updates on your shipping status through the Shop App as well.

We aim to get your order to you as quickly as possible, this means we have a limited window to make adjustments to your order. If you need to make changes after the order is placed, please give us a call (800) 458-1749, or email contact@aquorwatersystems.com, or chat with us below within 2 hours of placing the order. We will be happy to assist you.

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST.

Unfortunately we do not stock product in our Bellevue office, so we typically do not allow pickups.

We do offer pickups at our Port Townsend warehouse by appointment. Please give us a call (800) 458-1749 or email contact@aquorwatersystems.com if you’d like to place an order for pickup.

If you’re not satisfied with your purchase, you can return or exchange your products within 30 days of the delivery date.

Please refer here for our full Return and Exchange Policy.

Please note, we only accept returns or exchanges purchased directly from Aquor (our website or with a sales rep).

To initiate a return or exchange please fill out this form.

Once you submitted the form, you will receive an RGA number via email from a warehouse representative. You must return the item in its original packaging* with the shipping label and RGA# within 30 days of delivery.

You will get your refund or tracking info for the items you're returning or exchanging within 5-7 days of Aquor receiving and inspecting the returned product. A 20% restocking fee may apply.

*If, for any reason, the product and/or packaging you are returning is damaged, or any of its parts are missing, Aquor reserves the right to deduct from your refund to reflect the replacement cost of damaged or missing parts.

We’re sorry to hear that!

Please reach out to contact@aquorwatersystems.com or live chat with us with the office hour with your order number, email and we will help resolve the issue as quickly as possible.

Please contact the shipping courier with your tracking number within 24 hours of the missed delivery date. We are unable to contact the courier before the customer does so.

Yes, we stand behind all of our products! Please submit any claim using the form below if your product is having any issue.

All Aquor Hydrants and valves have a Limited Lifetime Warranty covering defects in design, manufacturing workmanship, assembly and material. All other Aquor products and parts are covered by a 5-year limited warranty.

We recommend to register your product here upon getting your product.
And make any warranty claim here.

Please make a warranty claim here.

You may also contact us at contact@aquorwatersystems.com or live chat with us within the office hour with your name, order number, and the issue you are having. Photos are helpful as well.

For more details, please refer to our Warranty Policy.

You will have to resolve a return or exchange from your original point of purchase.

If you have product questions, our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email contact@aquorwatersystems.com, or chat with us below, and we will be happy to assist you.

Please reach out to us at contact@aquorwatersystems.com with a picture of the install and the company you worked with for the install. We will do our best to remedy the issue.